I have recently undertaken a number of fraud awareness staff surveys for clients and the results have been very enlightening. As well as identifying staff perceptions of the organisation’s attitude to fraud and bribery, staff were asked about fraud risks within their areas of work. The responses highlighted a number of specific fraud risks which hadn’t previously been identified by managers. This has provided a useful additional risk assessment for the organisation who can now ‘fraud proof’ those areas to reduce the risk of fraud occurring.
We should never forget that the vast majority of the people we work with, do business with or provide services to are honest, but we also have to acknowledge that there is a dishonest minority out there to spoil the fun. This example emphasises for me the importance in engaging with the honest majority to help tackle the dishonest minority.
The next step for me is to widen the scope of the surveys to adopt a similar approach with contracted suppliers.
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